How can Ruby Help You?

Ruby is your Premium Cross-Border Concierge Shopping Assistant
- Get answers fast to any questions about your US Unlocked Membership, insight into purchases, and help using our Merchant Specific and OneTime Use Virtual Payment Cards!
- Ruby helps you shop popular retailers in the US even if you live elsewhere!
- Ruby connects you to premium freight forwarding partners that make receiving packages overseas hassle-free!
You can chat with Ruby in a couple of different ways!
1. Email Ruby at [email protected]
2. Chat with Ruby live on the US Unlocked Website. Just click “Ask Ruby!” at the bottom of the webpage!