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How can Ruby Help You?

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Ruby is your Premium Cross-Border Concierge Shopping Assistant

  • Get answers fast to any questions about your US Unlocked Membership, insight into purchases, and help using our Merchant Specific and OneTime Use Virtual Payment Cards!
  • Ruby helps you shop popular retailers in the US even if you live elsewhere!
  • Ruby connects you to premium freight forwarding partners that make receiving packages overseas hassle-free!

You can chat with Ruby in a couple of different ways!
1. Email Ruby at [email protected]
2. Chat with Ruby live on the US Unlocked Website. Just click “Ask Ruby!” at the bottom of the webpage!

Need some help? Ask Ruby!