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Making Payments with the US Unlocked Card

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This post is also available in: Spanish

Your card has been issued. Time for the fun part of shopping!

Your virtual card details are available to you in your account on My Card by entering your 3 digit PIN. You will simply use this card the same way as you use any debit or credit card. However, there are a few things to keep in mind.

Please, make sure:

A. That you are connected over VPN.
If you do not know what VPN is, please click here.

B. That you fill out the billing details exactly as they appear.
Any change or mistake in the billing details will cause the card to be declined.

C. Use the same address for billing and shipping.
Have your order shipped to your billing address. Most retailers require you use the same address for both shipping and billing and may cancel your order if you use 2 different addresses instead.

D. That you have sufficient balance.

Please verify your available balance on My Card. Often merchants will send an authorization request for more than the actual purchase price. Therefore it is recommended to keep a buffer (some extra balance).

E. That you have checked the merchant policies

  • Some merchants have specific policies regarding acceptance of prepaid debit cards and freight forwarding addresses.
    Known merchants who do not ship to freight forwarding addresses are Coach Factory, Gucci, Burberry, Abercrombie, Hollister, Oakley, Uniqlo, Sephora, Ulta and Gamestop. Please check with the merchant to verify whether they ship to freight forwarding addresses before you place your order.
  • Prepaid cards are usually NOT supported for the purchase of digital gift cards.
  • To find out whether store has accepted the US Unlocked Card before look up the store here.

Having trouble getting your payment through? Have a look at our trouble shooting page.

Did you find this guide helpful? Let us know.

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